Program Info

1. How does the BetUS Partners program work?

The BetUS Partners affiliate program is a partnership between an affiliate and an online merchant (betus.com.pa) in which the affiliate earns commission payments based on his referred players. Players can be acquired online via a website or offline via referrals.

2. What does an affiliate do?

An online affiliate promotes betus.com.pa by placing our various marketing tools on their website or via email campaigns. This can be done with simple text links, banners, pop ups, pop unders and dynamic content such as lines feeds, matchups reports etc. An offline affiliate can promote betus.com.pa by distributing promo / referral cards to potential players or promoting BetUS by word of mouth.

3. How do I join the BetUS Partners affiliate program?

Sign up here to join our Partners program. Fill out the form; select your password and preferred payment option; then click submit to be enrolled into our program. Once enrolled you will receive your unique affiliate ID which will be used to track players to your account and give you access to our affiliate website.

4. Can anyone join the BetUS Partners affiliate program?

We invite anyone of legal age (18 years old +) to join our affiliate program.

5. Do you accept players from every country?

We currently accept players from all countries; with the exception of Canada, Costa Rica, Panama and Netherland Antilles.

Marketing Tools & Tracking

1. How do I add Marketing Tools to my website?

Once logged in to our partners site, visit our Marketing Tools section to choose any of the different tools you can use to promote betus.com.pa on your website. You’ll find a wide array of banners in different sizes, text links, buttons and other interesting tools, all of which have your unique affiliate ID embedded in the code to help us track players to your account. If you don’t find a banner specific to your audience or a size that works for your site, contact affiliates@betus.com.pa for assistance.

2. Will BetUS Partners host banners for me?

Yes! We’re happy to make things easier for our affiliates by hosting all your preferred banners on our ad server. This means our affiliates don’t need to log on to look for new banners, simply email the team with the banner content and sizes needed and we’ll do the rest!

3. What is your policy on spamming?

We do not tolerate spamming of any kind by our affiliate partners. If spamming by an affiliate is brought to our attention we will give the affiliate one warning (if judged to be a minor case). After one warning and explanation on spamming has been given to the affiliate the affiliate will be permanently banned from the program if it does not cease.

4. Do you accept websites that are similar or make reference to betus.com.pa?

We do not accept any form of brand infringement. Affiliates may not register any domain name, logo, design or similar material that may confuse or compromise our brand. We do not allow use of betus.com.pa in the display URL, description or tags in any marketing communications with any search engine for pay-per-click advertising; nor use of the trademarked or branded terms or derivatives of their spelling within visible marketing communication copy of search engine ads.

Commission Program & Payments

1. What types of commission programs do you offer?

We have several commission structures available to cater to our affiliates. For further details on these programs, visit our Program Details section.

• Percentage of Monthly Net Revenues (25% to 35%)
• Cost per Acquisition (CPA)
• Sub Affiliate (5%) on revenue share  

2. What is net revenue and how is it calculated?

To calculate a players net revenue in the sportsbook, casino and racebook, we take the sum of gross revenue generated, wagers won/lost and then deduct from the total any money that was added to account as a winning freeplay or other incentives. The figure that remains in considered the players NGR (net generated revenue) on which commissions are based.

To calculate a players net revenue for poker, we take the sum of gross revenue generated to all “rakes” and then deduct any associated “costs”.  The figure that remains is considered the players NGR (net gaming revenue) on which commissions are based. For further details refer to Poker Brand section below.

3. How often do I get paid my commissions?

Affiliates are paid commissions once per month. We send commission statements around the 15th of the following month and continue to process payments until the end of that month. Payments are expected for delivery approximately 2 weeks after processing is completed.

For example May’s commissions will be sent for processing on June 15th and payments will be received around July 15th. Affiliates must meet commission minimums depending on their respective payment method (see question 4).

4. Is there a minimum balance required to receive a payout?

Yes, the minimum balance required is:

• NETeller – $25 minimum
• Moneybookers - $25 minimum 
• Check by courier - $200
• Bank Wire - $500  
• Sportsbook or Poker account - $25 minimum

5. What are your payment options?

We offer several payment options that vary according to which country you reside in.

• NETeller - available to Non North American affiliates. No fee.
• Moneybookers - available to Non North American affiliates. No fee.
• Check by courier - min. payment of $200. Incurs a $50 fee.
• Bank Wire - min. payment of $500. Incurs a $50.  
• Transfer to Sportsbook or Poker Account - available to Non Canadian affiliates.
• Cash Transfer - max payment $1,150. Incurs up to $100 fee.

6. What does it mean if my affiliate account shows negative / positive earnings?

If your players are up (win more wagers than they lose) or request more payouts than deposits made, it’s likely your affiliate account will not show earnings. Your account will show a negative balance and you won’t earn commissions until you’re account shows a positive balance.

However, we don’t carry over negative balances month to month for sportsbook, racebook and casino revenue. Your affiliate account will start with a clean slate at the beginning of every month. Please note we do carry over negative balances for poker revenue.

7. Do I earn commissions off referred visitors?

In order for an affiliate to earn commissions from his referred visitors, the visitor must sign up for a new account and also fund with the minimum deposit required in either the Sportsbook, Casino, Poker room or Racebook. This type of customer is also known as a “real money player”.

8. What happens if a referred customer charged back on a deposit?

All players that make a deposit and later charge back will be marked as fraudulent and have their account frozen. No commissions will be paid on fraudulent player accounts.

9. Can an affiliate open a player account?

Yes, our affiliates can open player accounts in our Sportsbook, casino and poker room. However, we do not pay commissions on affiliate’s personal revenue. If this policy is abused we will terminate the affiliate account.

10. Can an affiliate request transfer of funds or commissions paid into another players account?

No, we do not allow an affiliate to manage or transfer funds within his players’ accounts. Nor do we pay commissions into other player’s accounts; we will only pay affiliates commission into their personal player account.

Reporting & Stats

1. How do I check my player’s activity?

To track how many of your referred players have signed up at betus.com.pa and are now assigned to your affiliate sheet, simply log into our partners site and visit the Reporting & Stats section which is available online 24/7. Our reports allow you to view your player’s activity such as new sign ups, deposit amounts, wagers won / lost, etc on all our products. (Sportsbook, Casino, Poker and Racebook) Within our Reporting & Stats section we offer several types of reports, which allow affiliates to keep track of their players as well as their monthly net revenue commission.

2. How do you track visitors that come from my website?

Each visitor is carefully tracked using a comprehensive cookie-based tracking system to ensure that you are credited for your referrals. All of our online Marketing Tools will be embedded with your affiliate ID so we can ensure we’ve captured your referrals. When a visitor clicks on a banner or link the source is captured through “cookies” which will remember that visitor for 15 days. An affiliate can keep track of visitors’ activity to betus.com.pa by visiting the Reporting & Stats section of our partners’ site.

3. How do you track offline players?

If a player signs up online, we suggest they list the affiliate ID or name of referring affiliate in the “where did you hear about us” section. As an option, players can also contact our team at affiliates@betus.com.pa or an account manager directly to inform us of which affiliate referred them. It’s preferred that a player mentions their affiliates unique ID to properly allocate them.

Profile Updates

1. What should I do if I forget my affiliate ID or password?

If you forget your account information, please contact your personal affiliate manager or email us at affiliates@betus.com.pa and we will send you your account information. Please include your name, company name or any other useful information that will help us locate your account.

2. How do I update my profile information?

To update or edit your profile information, simply log into our partners site and visit the MY ACCOUNT section. You can edit all your information such addresses, phone, emails, payment options, URLs, etc.

3. What information can I receive on my players?

Company policy stipulates that all players account information remain confidential. We respect our customer’s privacy we will not under any circumstances give out their information. The only detail an affiliate will receive or see on reports is the players unique account number.

Poker Brand

1. Does your affiliate program accept rakeback poker websites?

No, our poker affiliate program does not cater to rakeback websites at this time.

2. Do you offer private poker tournaments?

Yes we do! Please contact your personal affiliate manager, or contact affiliates@betus.com.pa to set up a private tournament for your players.

3. How is Poker NGR calculated?

The Poker Net Generated Revenue is the sum total of all associated rake* and tournament fees that real money players generate in a calendar month. From this total we deduct any associated “Costs” which include:

• Any monies paid on our behalf to your real money player including: bonuses, promotional items and or resolving disputes.
• Any fraud-attributed monies.
• Transactions reversed on our behalf or that of the card-holder’s bank (charge backs).
• Any revenue deemed ‘uncollectible’ by us that was attributed to your real money players.
• Network and processing fees.

* Associated Rake refers to the rake we attribute to real money players who were dealt cards at the beginning of the hand, regardless of their contribution to the pot. As an example: If a table has 10 players where some players fold without contributing anything to the pot but the rake is still paid for this hand (say it’s $2 for this instance), all players would have an associated rake of $0.20.

The equation is: Associated Rake = (rake for the hand) / (number of players dealt cards in that hand).

Poker Commission Equation: Commission = [25% * (Associated Rake + Tournament fees - Costs)]

Miscellaneous

1. What are your Terms & Conditions?

Please read our Terms & Conditions here.

2. Who do I contact if I have a question?

For questions for further information on our partners program contact us at affiliates@betus.com.pa.